CMS's October 2011 release of HCAHPS data covered the time period January 2010 to December 2010. The national average of % of patients who responded 9 or 10 to the overall rating of hospital question was 68%.
The state of Indiana, with an average of 73%, was tied as the 4th highest state in the country.
The top performing States are:
1st: IA - 75%
2nd: KS - 74%
2nd: NE - 74%
4th: ID - 73%
4th: IN - 73%
4th: LA - 73%
Within the State of Indiana, 109 hospitals reported their performance on this question. Of these, 84 performned at the national average or higher. In other words, 77% of Indiana hospitals perform at or above the national average for the HCAHPS overall rating question.
The top three Indiana hospitals for this HCAHPS question are also specialty hospitals. They are:
1st: Surgical Hospital of Munster (Munster) - 91%
2nd: Indiana Orthopedic Hospital (Indianapolis)- 90%
3rd: St.Vincent Heart Center of Indiana (Indianapolis)- 89%
Congratulations to Indiana hospitals for providing outstanding patient centric care!
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