Calendar year 2007 HCAHPS results are available from CMS along with national and state benchmarks. As you can see, no Indiana hospitals made it into the top 1% for the Likelihood to Recommend question. Nine (9) Indiana hospitals made it into the National Top 25%. Only one (1) Indiana hospital was in the national bottom 25%.
The complete list follows. If you don't find your hospital on this list, it means it either did not participate in HCAHPS during this time period or it chose to suppress the results from the public.
% of Respondents Indicating "Definitely Yes" on the HCAHPS Likelihood to Recommend Question.
94.54% National Top 1%,
92.00% ST VINCENT HEART CENTER - Indy
90.00% WOMEN'S HOSPITAL
85.04% National Top 10%,
85.00% ST FRANCIS HOSPITAL - MOORESVILLE
83.00% CLARIAN NORTH MEDICAL CENTER
82.00% CLARIAN WEST MEDICAL CENTER
81.00% DUPONT HOSPITAL
81.00% ST FRANCIS HOSPITAL - Indy
81.00% HENDRICKS REGIONAL HEALTH
81.00% ST VINCENT CARMEL HOSPITAL
80.04% National Top 25%,
80.00% MEMORIAL HOSPITAL
78.00% LAPORTE HOSPITAL
78.00% BEDFORD REGIONAL MEDICAL CENTER
77.00% ST VINCENT HOSPITAL - Indy
77.00% SAINT JOHN'S HEALTH SYSTEM, IN
77.00% ST MARY'S MEDICAL CENTER OF EVANSVILLE, IN
76.00% DUNN MEMORIAL HOSPITAL, IN
76.00% PARKVIEW NOBLE HOSPITAL, IN
76.00% TIPTON HOSPITAL, IN
75.00% DEKALB MEMORIAL HOSPITAL INC, IN
75.00% MARGARET MARY COMMUNITY HOSPITAL, INC, IN
75.00% COLUMBUS REGIONAL HOSPITAL, IN
74.00% RIVERVIEW HOSPITAL, IN
73.00% ST ANTHONY MEDICAL CENTER OF CROWN POINT, IN
73.00% DEACONESS HOSPITAL INC, IN
73.00% LUTHERAN HOSPITAL OF INDIANA, IN
73.00% PARKVIEW HOSPITAL, IN
72.00% SAINT JOSEPH REGIONAL MEDICAL CENTER - SOUTH BEND, IN
72.00% DECATUR COUNTY MEMORIAL HOSPITAL, IN
72.00% COMMUNITY HOSPITAL OF ANDERSON AND MADISON COUNTY, IN
71.00% CLARIAN HEALTH PARTNERS, INC D/B/A METHODIST,IU, IN
71.00% CLARK MEMORIAL HOSPITAL, IN
71.00% PARKVIEW HUNTINGTON HOSPITAL, IN
71.00% JOHNSON MEMORIAL HOSPITAL, IN
71.00% ST MARGARET MERCY HEALTHCARE CENTERS, IN
70.00% SAINT JOSEPH'S REGIONAL MEDICAL CENTER - PLYMOUTH, IN
70.00% SCOTT COUNTY MEMORIAL HOSPITAL AKA SCOTT MEMORIAL, IN
70.00% BLOOMINGTON HOSPITAL, IN
70.00% JAY COUNTY HOSPITAL, IN
70.00% SCHNECK MEDICAL CENTER, IN
70.00% ST MARY MEDICAL CENTER INC, IN
70.00% ST JOSEPH REGIONAL MEDICAL CENTER MISHAWAKA CAMPUS, IN
69.00% ST JOSEPH HOSPITAL & HEALTH CENTER, INC, IN
69.00% PARKVIEW WHITLEY HOSPITAL, IN
69.00% FLOYD MEMORIAL HOSPITAL AND HEALTH SERVICES, IN
69.00% WESTVIEW HOSPITAL, IN
69.00% Indiana State Average,
68.00% KING'S DAUGHTERS' HOSPITAL AND HEALTH SERVICES,THE, IN
68.00% National Average,
68.00% UNION HOSPITAL, INC, IN
68.00% COMMUNITY HOSPITAL, IN
67.22% National Middle 50%,
67.00% COMMUNITY HOSPITALS OF INDIANA INC (EAST), IN
66.00% WILLIAM N WISHARD MEMORIAL HOSPITAL, IN
66.00% HENRY COUNTY MEMORIAL HOSPITAL, IN
66.00% DAVIESS COMMUNITY HOSPITAL, IN
66.00% ST FRANCIS HOSPITAL AND HEALTH CENTERS, IN
66.00% COMMUNITY HOSPITAL SOUTH, IN
66.00% ST MARY'S WARRICK HOSPITAL, INC, IN
66.00% HANCOCK REGIONAL HOSPITAL, IN
65.00% MAJOR HOSPITAL, IN
65.00% LAFAYETTE HOME HOSPITAL, IN
65.00% HOWARD REGIONAL HEALTH SYSTEM, IN
65.00% ST VINCENT MERCY HOSPITAL, IN
64.00% MEMORIAL HOSPITAL, IN
64.00% ELKHART GENERAL HOSPITAL, IN
64.00% PARKVIEW LAGRANGE HOSPITAL, IN
64.00% BLUFFTON REGIONAL MEDICAL CENTER, IN
64.00% ST ELIZABETH MEDICAL CENTER, IN
63.00% ST CLARE MEDICAL CENTER, IN
63.00% SULLIVAN COUNTY COMMUNITY HOSPITAL, IN
63.00% ST VINCENT JENNINGS HOSPITAL INC, IN
63.00% WEST CENTRAL COMMUNITY HOSPITAL, IN
61.00% BALL MEMORIAL HOSPITAL INC, IN
60.00% ST JOSEPH HOSPITAL, IN
58.00% ST VINCENT FRANKFORT HOSPITAL, INC, IN
57.00% ST ANTHONY MEMORIAL HEALTH CENTERS, IN
57.00% ST MARGARET MERCY HEALTHCARE CENTERS, IN
57.00% HARRISON COUNTY HOSPITAL, IN
57.00% ST CATHERINE HOSPITAL INC, IN
56.00% MARION GENERAL HOSPITAL, IN
55.00% DUKES MEMORIAL HOSPITAL, IN
54.00% TERRE HAUTE REGIONAL HOSPITAL, IN
53.51% National Bottom 25%,
52.00% MORGAN HOSPITAL AND MEDICAL CENTER, IN
Note: It could (and has been) argued that these numbers don't mean anything because they are over a year old. However, from the perspective of the public, these are the most recently available numbers to them thus are "Real Time" for their purposes.
Rather than discounting these numbers as irrelevant and outdated, we need to look at these numbers as taking over a year to change and thus anyone wanting to change their numbers need to start immediately.
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