HCAHPS: Top Indiana Hospitals for Patients responding "Definately Would Recommend the Hospital"

CMS released its most recent "Hospital Compare" data set on 1/26/2012 covering acute inpatients discharges from 4/1/2010 to 3/31/2011.

Indiana hospitals continue to outperform the rest of the country in patients reporting favorable experiences. For the specific HCAHPS question about if the patient would recommend the hospital to friends and family, the national average is 70% responding "definitely Yes". Indiana hospitals average 73% responding "definitely yes".

The table below shows the top 20% of Indiana hospitals and their specific performance on this question.

Hospital Name	City	Percent "Definitely Yes"
INDIANA ORTHOPAEDIC HOSPITAL LLC	INDIANAPOLIS	93
ST VINCENT HEART CENTER OF INDIANA LLC	INDIANAPOLIS	91
THE HEART HOSPITAL AT DEACONESS GATEWAY LLC	NEWBURGH	88
KENTUCKIANA MEDICAL CENTER LLC	CLARKSVILLE	88
INDIANA HEART HOSPITAL THE	INDIANAPOLIS	86
PHYSICIANS' MEDICAL CENTER LLC	NEW ALBANY	86
WOMEN'S HOSPITAL THE	NEWBURGH	85
MARGARET MARY COMMUNITY HOSPITAL INC	BATESVILLE	85
HENDRICKS REGIONAL HEALTH	DANVILLE	84
ST VINCENT CARMEL HOSPITAL INC	CARMEL	83
INDIANA UNIVERSITY HEALTH NORTH HOSPITAL	CARMEL	83
ST JOSEPH HOSPITAL & HEALTH CENTER INC	KOKOMO	82
PARKVIEW LAGRANGE HOSPITAL	LAGRANGE	82
FRANCISCAN ST FRANCIS HEALTH - MOORESVILLE	MOORESVILLE	82
ORTHOPAEDIC HOSPITAL AT PARKVIEW NORTH LLC	FORT WAYNE	81
SAINT JOSEPH REGIONAL MEDICAL CENTER	MISHAWAKA	81
DUPONT HOSPITAL LLC	FORT WAYNE	81
COMMUNITY HOSPITAL NORTH	INDIANAPOLIS	81
ST MARY MEDICAL CENTER INC	HOBART	81

2012 Baldrige Examiner Training in Indiana

The Partnership for Excellence (TPE), the local / regional Baldrige program for Indiana, has announced an examiner training session in Indiana for 2012. In 2011, training sessions were only available in Ohio.

Applicants to be TPE Baldrige Examiners will have a training session at the VHA Central office in Indianapolis (by the Fashion Mall) on November 15-16, 2012. Other sessions are available throughout Ohio and West Virginia over the next month as well.

You can learn more about TPE and the process to become a TPE Baldrige Examiner at: http://www.thepartnershipforexcellence.org/

Note that under the new eligibility rules for the National Baldrige award, organizations must first participate through their local Baldrige program (unless certain exceptions apply). A great way for organizations to start their Baldrige journey is to have a trained examiner within their organization.